Privacy Policy

InfraOpera

Last Updated: 04/01/2026

1. Introduction

InfraOpera (“InfraOpera”, “we”, “our”, or “us”) is committed to protecting the privacy and security of its users.

This Privacy Policy explains how we collect, use, process, and safeguard information when you access or use our platform, applications, and services (collectively, the “Platform”).

By using InfraOpera, you agree to the practices described in this Policy.

2. Scope of the Platform

InfraOpera is a geospatial operations platform that enables organizations to manage infrastructure, assets, workflows, and field activities within a location-based environment.

As part of its functionality, the Platform may process real-time geolocation data, strictly for operational purposes.

3. Information We Collect

We collect and process the following categories of information:

3.1 Account and Organizational Information

Name, email address, and contact details
Organization name and operational structure
User roles and permissions

3.2 Operational and Asset Data

Infrastructure assets created by the User
Geofences and spatial definitions
Workflows, tasks, and operational records
Event logs (e.g., incidents, maintenance activities)

This information is provided and controlled by the User.

3.3 Real-Time Geolocation Data

InfraOpera may collect real-time location data of users or devices when:

The User enables location-based features
The Platform requires location to execute workflows or geofencing logic

Important:

Geolocation data is used exclusively in real time to support operational functionality
InfraOpera does not store or maintain historical location tracking records, unless explicitly configured by the User through third-party integrations or custom modules

3.4 Technical and Usage Data

Device information
Browser type
IP address
System logs and performance metrics

4. How We Use Information

We use collected information to:

Provide and operate the Platform
Enable geospatial visualization and workflows
Execute geofencing and real-time operational triggers
Synchronize field and control center activities
Improve system performance and reliability
Ensure security and prevent misuse

5. Legal Basis for Processing (if applicable)

Where applicable under regulations such as GDPR, InfraOpera processes data based on:

Contractual necessity (to provide the service)
Legitimate interest (platform functionality and security)
User consent (for location-based features where required)

6. Data Storage and Retention

Operational and account data are stored as required to provide the service
System logs may be retained for security and performance monitoring

Geolocation Data:

Real-time location data is not stored as historical records by InfraOpera
Once processed for operational purposes, such data is not retained

7. Data Sharing

InfraOpera does not sell user data.

We may share data only in the following cases:

With service providers necessary to operate the Platform (e.g., cloud infrastructure)
When required by law or legal process
To protect rights, safety, or integrity of the Platform

All third-party providers are subject to confidentiality and data protection obligations.

8. User Responsibilities

The User is responsible for:

The data they input into the Platform
Ensuring they have the legal right to collect and use such data
Informing their personnel or contractors about location tracking where applicable

InfraOpera acts as a data processor, while the User acts as the data controller.

9. Data Security

We implement industry-standard technical and organizational measures to protect data, including:

Secure cloud infrastructure
Access controls
Encryption where applicable

However, no system is completely secure, and users acknowledge inherent risks in digital environments.

10. User Rights

Depending on jurisdiction, users may have rights to:

Access their data
Request correction or deletion
Restrict or object to processing
Request data portability

Requests can be submitted to:
sales@infraopera.com

11. Cookies and Tracking Technologies

InfraOpera may use cookies or similar technologies to:

Maintain sessions
Improve user experience
Analyze platform performance

Users may manage cookie preferences through their browser settings.

12. Third-Party Services

The Platform may integrate with third-party services (e.g., mapping providers, GPS systems).

InfraOpera is not responsible for the privacy practices of such third parties.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

14. Contact

For privacy-related inquiries:

InfraOpera
Skytech-Geo LLC
sales@infraopera.com