What the platform does, how it's implemented and where its limits are. Clearly, no fine print.
InfraOpera is a geospatial operations platform: it lets you visualize, structure and execute infrastructure operation in a spatial context. It closes the gap between field activity and operational decision-making, integrating assets, workflows and events in real time in a single environment.InfraOpera is a coordination and decision-support tool. It does not replace engineering judgment or field validation by qualified professionals.
They are different tools with different purposes, and we don't compete with them. ArcGIS and QGIS are excellent for spatial analysis, modeling and cartographic research. InfraOpera generates its own information —it draws geometries, reads real-time telemetry, and with InfraOpera Capture produces engineering-grade orthomosaics and 2D/3D models— and specializes in what comes next: operating the infrastructure and serving the user. We work over the satellite basemaps of Google, Airbus or Esri and overlay our own, far more detailed maps: the engineering-grade version of the territory. We're not an analysis lab; we're the layer that captures, processes and puts your infrastructure into operation —your digital twin, in the palm of your hand—.For advanced spatial analysis or cartographic research, an authoring GIS like ArcGIS or QGIS is still the right tool; InfraOpera focuses on operation.
Traditional systems center on records and databases. InfraOpera centers on spatially contextualized operations, where assets, workflows and events execute within a geographic environment. That enables real-time operational awareness — and demands greater discipline in data definition and handling.
For any operation with distributed infrastructure: road concessions, airports, transmission networks, condominiums and HOAs, resorts and golf, parks and public spaces, open-pit mining and agricultural operations. Each industry is configured to fit.
InfraOpera is modular. You activate only what you need, across three modules on the same account:
No. You activate only the ones your operation needs. Many customers start with GIS + Operations (inventory + execution) and add InfraOpera Capture when they bring in drone capture. Activating several modules has a bundle discount. See the Plans page.
The tier defines your account's capacity —projects, assets, storage, users and advanced capabilities— across all modules. Broadly: Basic to get started, Pro for operations underway, Team for several teams, and Enterprise custom. Details on the Plans page.
Per account. Storage, projects, assets and users belong to your tier, not to each module. Having all three modules active doesn't multiply storage: they share it. The cost stays predictable.
Depending on the active module, roles range from Admin (configures account and team), Editor (creates and edits assets and orders), Inspector (records findings with evidence), Field Worker (executes from the mobile app with GPS and signature) to Viewer (read-only). In addition, the Citizen Portal lets external users report incidents.
InfraOpera enables synchronized access to the same geospatial data and workflows, so several users operate in the same environment. Each collaborator sees and interacts only within the scope of their assigned work order.Real-time collaboration depends on connectivity, permissions and configuration. Defining access control and operational protocols is the Client's responsibility.
No. A user has a single seat that works across all active modules where their role applies. You don't buy a "GIS Editor" and an "Operations Editor" separately: you buy one Editor, and the system grants the right capabilities per module.
Common geospatial formats like GeoJSON, Shapefile, DXF (CAD), KML/KMZ and GeoTIFF, depending on the module and the ingestion pipeline. It also integrates vector data (GIS), CAD drawings and reality-capture outputs like photogrammetry.Compatibility may vary by implementation. Ensuring the correct format and coordinate-system definition is the Client's responsibility.
It operates mainly over global geodetic systems like WGS84 (EPSG:4326), for compatibility with GPS devices and web maps. It can support transformations to projected systems (UTM, State Plane) depending on the ingestion flow.Correctly defining and validating coordinate systems is the Client's responsibility. InfraOpera does not automatically resolve projection inconsistencies between datasets.
No. The platform visualizes and organizes the data, but does not validate, correct or certify it automatically. It assumes the information was correctly captured, processed and verified before upload.Alignment, scaling and georeferencing must be ensured before ingestion. We recommend implementing your own quality controls. Misalignments due to incorrect projection are the Client's responsibility.
It can reference and visualize large datasets depending on the implementation, but it isn't intended as a primary processing engine for heavy geospatial data.Optimization, tiling and preprocessing (LiDAR, orthomosaics) must be handled externally before integration.
It can display and process timestamped events and workflows, enabling temporal awareness of the operation. Unless explicitly configured, it does not keep a historical track of positional data.Any temporal analytics depend on the data structures the Client defines.
InfraOpera Capture turns your drone flights into engineering-grade products —2D orthomosaics, digital surface and terrain models (DSM/DTM), point clouds and 3D meshes— but its real value is technical quality assurance. Anyone can fly a drone and produce an orthophoto that looks good; Capture validates that the data is technically reliable for engineering decisions: it plans the flight, audits it in real time and delivers a quality report that tells you how reliable the dataset is and what it's good for. It uses OpenDroneMap as the reconstruction engine and adds that control layer. In short: anyone flies, Capture controls the standard.
No. InfraOpera does not operate the flight or manufacture hardware. It processes the imagery you capture and delivers useful specifications, like the recommended GSD and the flight-zone KML, so your capture is technically valid.Field data capture —drones, GNSS equipment or manual entry— happens outside the platform and is the Client's responsibility.
Yes, on the tiers with change detection: you compare two flights from different dates to identify what changed —construction progress, deterioration, erosion— and quantify the impact. It's assistance for a human to review, not an automatic diagnosis.
Yes. It can integrate with external data sources, including IoT devices, depending on the system architecture. It's a custom-designed Enterprise capability: you decide what to measure, our team identifies the right open hardware, develops the integration and puts it into operation.Ingesting, calibrating and validating sensor signals are outside the platform's scope and are the Client's responsibility. Development and implementation are quoted per project.
No. We don't manufacture hardware. We select the open hardware on the market that captures the telemetry you need and integrate that information. This gives you vendor freedom and avoids being locked into closed equipment.
No. The AI suggests and documents; you decide. It can propose action scenarios, group reports, highlight patterns in your history or help you draft. Verification and the response decision always remain in the hands of your operation.
It can support digital-twin workflows by integrating spatial data, assets and operational events in a single environment.The accuracy and reliability of that representation depend on the quality, frequency and methodology of the Client's data capture. InfraOpera does not certify the fidelity of the digital twin.
No. InfraOpera is not a surveying or engineering-certification tool. It does not produce surveys, plans or legally binding engineering documents.Any data visualized or managed must be independently verified by qualified professionals where law or regulation requires it. It does not replace licensed surveying or engineering services.
Accuracy depends entirely on the source of the data the Client provides. InfraOpera does not generate positional data: it visualizes and processes it. Accuracy can range from meter level (standard GNSS) to centimeter level (RTK, LiDAR, survey grade).InfraOpera does not guarantee positional accuracy and should not be used as a replacement for licensed surveying or engineering services.
InfraOpera supports visualization, organization and operational traceability, but it does not produce certified documents for regulatory filing.Any official deliverable must be generated and validated outside the platform by qualified professionals.
InfraOpera can provide visibility and coordination in safety-sensitive environments, but it is not a certified safety system nor an emergency-response system. It does not replace official protocols, regulatory systems or human oversight.All safety and operational decisions remain the Client's responsibility. It should not be used as the sole source of truth in critical decisions.
All assets, geofences and operational layers are defined and managed by the Client. InfraOpera provides the tools to create and organize them, but does not generate or validate them. The integrity of the asset structure depends directly on the information the Client enters.
The goal is for you to have operational control from the first month. We set up the initial inventory, the operational map and a real case working, instead of asking you to wait months for a 'complete' platform before seeing value.
Field staff use the mobile app: they receive the assigned order, on arrival the geofence registers them, they execute, upload geolocated photographic evidence and close with a digital signature. Everything is tied to the asset and a verifiable date.
Any area you draw on the map automatically becomes a geozone. When a team member enters or leaves it, the system records the event and sends a notification. The Team Tracker shows the geozones and the live entry/exit feed.Geozones are defined by the Client. InfraOpera executes the logic according to those definitions, but does not validate their accuracy or real-world applicability. Triggers depend on the availability and accuracy of positioning (signal, device, environment).
Yes. The Contractor Portal lets external parties receive orders, submit quotes and record their work, while you approve and validate with evidence. The Citizen Portal allows incident reports from outside the team, with exact location.
Some features may be limited offline, especially those requiring real-time synchronization. There may be local interaction with data depending on the implementation, but full operational capacity depends on the network.We recommend planning field operations with connectivity availability in mind.
The information is yours. The Client retains full ownership of all data uploaded or generated on the platform. InfraOpera acts solely as a processor of that data to provide the service. In addition, we build on open standards like GeoJSON, and you can export your data.
Every action is logged with a timestamp, user attribution and change record — essential for regulated inspections. Higher tiers include an audit log with extended retention.InfraOpera supports documentation and operational traceability, but does not by itself guarantee regulatory compliance. Use for audits must be complemented with validation and oversight by qualified professionals.
InfraOpera uses industry-standard security practices, including controlled access and secure cloud infrastructure. Depending on the tier: two-factor authentication, single sign-on (SSO/SAML), customizable roles and multi-country or on-premise options in Enterprise.The Client retains responsibility for the governance of their data: classification, access policies and applicable compliance. No system is completely risk-free.
It processes real-time location data only to enable operational features like geofencing and field coordination. By default, it is not stored as a historical track, unless the Client explicitly configures it.The Client is responsible for informing their staff about the use of location data where applicable.
InfraOpera operates under commercially reasonable availability standards. Uninterrupted continuity is not guaranteed due to factors like maintenance, updates or third-party dependencies.Service-level agreements (SLAs) can be defined separately for Enterprise customers.
By modular subscription: you pay for the modules you activate (InfraOpera Capture, GIS, Operations) at the tier you choose. Activating several modules gives a bundle discount, and annual payment includes two months at no cost. Pricing and comparisons on the Plans page.
Yes. You choose the plan you want, register your details and payment method, and get 7 days free on that plan. During the trial you can process up to 500 photos for the photomap and create up to 500 assets; the rest of the capabilities follow the chosen plan. After the 7 days, your card is charged for the selected plan, monthly or annually, depending on what you chose. Details on the Plans page.
The system doesn't bill you surprises. As you approach a limit —projects, assets, storage, photos or monthly orders— it warns you and offers add-on packages or a plan upgrade. You decide.
Because Enterprise is quoted to fit the real scope: negotiated capacities, integrations, IoT telemetry, multi-country. Tell us about your operation and we'll prepare a proposal. Talk to sales.
