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◆ HOA & CONDOMINIUMS

Operate your community meter by meter of common area

Inventory, maintenance and control of your community's common areas —internal roads, lighting, pools, parks, networks— on a live map. Each asset with its status, its history and its evidence. Common areas only: private properties stay outside the system.

100%
of common areas georeferenced and traceable
100%
of interventions with evidence and date
24/7
live status of the community
InfraOpera's integrated platform for operating communities (HOA): community portfolio, assets with their attributes, contractors and vendors, 3D digital twin and hurricane preparedness on a live map
The problem

The community is managed blind

Common areas are a community's most valuable collective asset, and they're managed with scattered information, no traceability and late reactions. This is what creates conflict with co-owners and exposes the management:

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The inventory lives in the manager's memory

What equipment exists, who installed it, when and under what warranty: that knowledge exists, but scattered across invoices, contracts and the head of whoever is managing at the time. When the management changes, the data is lost.

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Unverifiable maintenance

The minutes say the pool maintenance was done, but there's no geolocated evidence or reliable date. Before the assembly or the board, that defends no one.

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Contractors with no field control

Did the gardener show up? What did they do? How long did it take? Collecting evidence over WhatsApp/SMS/email turns the manager into a messaging hub with no traceability — and every unsupported charge is a conflict with the board.

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Accountability at the assembly

When the assembly asks for an account of maintenance spending, gathering the scattered evidence takes weeks and leaves gaps that erode trust in the management.

The solution

InfraOpera turns the community into an operating system

Each common asset with geometry, attributes and status. Each task with location, evidence and person responsible. Every dollar spent with measurable backing before the board.

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Georeferenced common inventory

Each light fixture, pump, playground, stretch of internal road and pool equipment located on the map with its technical, contractual and warranty attributes.

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Maintenance with evidence

Staff record each intervention with a geolocated photo and status. Everything is tied to the asset and to a date that can't be altered — direct support for the assembly.

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Traceable spending

Each work order is born from a need, is assigned, executed and closed with evidence. The complete history lives in the asset and backs every charge.

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Drone baseline

Capture a baseline of the entire community. Document the status of common areas for insurance claims and to compare the evolution over time.

What it manages

Every asset in the common areas

From the gatehouse to the last sprinkler. All inventoried, located and with its history — common areas exclusively, never private property.

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Internal roads

Driveways, parking lots, walkways

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Lighting

Poles, fixtures, common networks

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Pools and equipment

Pumps, filters, heaters

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Green areas

Gardens, irrigation, tree cover

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Recreational areas

Playgrounds, gym, clubhouse

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Common networks

Hydraulic, electrical, sanitary

How it works

From request to closeout, with evidence

A simple, traceable operating cycle, designed so nothing gets lost and everything is documented before the board.

Load the community

You upload the site plan and the common assets, or capture them with a drone. The community becomes live on the map.

Report the need

The resident or the manager reports from the map with exact location and photo. The request is recorded and tied to the asset.

Assign and execute

The work order is assigned to the contractor. On arrival, the geofence registers them. They execute and upload evidence.

Validate and archive

The manager approves with the evidence. The history stays in the asset, ready for the assembly.

Living Community

A community that cares for those who live in it.

The resident stops feeling ignored. From their phone they have a direct channel to report a failure in the common area, request a service or flag a security situation. Each report reaches management with exact location, in real time, and triggers the response the community has defined.

Before: an office in chaos, reactive and without visibility, with the operations manager surrounded by paper and calling vendors. After: control, visibility and efficiency — a portfolio of 26 communities operated from an InfraOpera dashboard with a map, real-time activity and optimized costs.
The before and after of operating your communities with InfraOpera.

Each report reaches whoever must respond

Living Community is configured according to your community's structure. You define the rule; the system routes each report to the right destination, with exact location and in real time:

  • 🔧 Failure in common area Notifies the maintenance staff responsible for that area.
  • 🚨 Security situation Alerts the gatehouse and the community's security scheme.
  • 💡 Reported damage A burned-out light, a leak, a damaged playground: any resident reports it and management steps in before it escalates.

The system routes and documents. Verification and the response decision remain in your operation's hands — InfraOpera executes the rule you defined.

Living Community flow in 5 steps: 1. the resident reports with a photo, 2. automatic location, 3. immediate assignment to the contractor, 4. guided navigation to the spot, 5. problem solved with evidence.
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Failure in common area

The resident reports from the site. Management dispatches staff to the exact spot. No missed calls, no vague descriptions, no waiting for the next round.

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Security situation

A resident's alert activates the gatehouse and the security scheme. The location is precise within the community. The resident knows someone is on the way.

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Damage caught in time

A leak, a burned-out light, a broken playground: any resident who sees it can report it. Management steps in before the problem grows. The whole community caring for what's shared.

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Communication to the community

Scheduled water shut-offs, pool maintenance, security notices: management informs residents within the community, in real time.

Smart telemetry · AI + IoT Enterprise

Every sensor, a defensible decision.

You decide what to measure and how you want to care for your community. InfraOpera doesn't sell the hardware: it connects it. We identify in the market the open sensors your operation needs —level, flow meters, water-quality, consumption meters, motion— and integrate them into the same map where your assets live, with the solution designed to fit your requirement.

Telemetry in a community: level and quality sensors in the pool, flow meters to detect leaks, consumption meters and motion sensors in common areas.
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Support before the assembly

A flow meter and a consumption meter record and seal the water and energy spend of the common areas, with dates. That history becomes the support to back the budget and the charges before the board and the assembly: traceable evidence, not estimates.

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Security and prevention

A motion sensor in a restricted area after hours crosses the threshold you configured. InfraOpera generates the incident, creates an automatic geozone and triggers the response: it alerts the gatehouse, before the risk escalates.

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Automatic operation

A flow meter detects a water leak that would otherwise go months unseen; a quality sensor in the pool warns when chlorine or pH go out of range; a level sensor in the tank warns of a supply shortage. Each reading can generate a traceable work order, with the support of AI —audible or by message— that suggests action scenarios for the manager to decide.

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Closeness to the resident

Telemetry doesn't just control: it accompanies. A detected water shut-off, a pool equipment out of service or a security alert can notify residents in real time. The community stops finding out late — it knows what's happening in its shared home.

The difference

Operate your community as you see it in real life, not as rows in a CRM

InfraOpera doesn't hand you a spreadsheet of numbers. It gives you your community on a live map, where each asset is an object you touch and that's full of attributes. The pool's file doesn't live in a machine room: it lives in the pool.

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You touch the asset and it's all there

Each common-area asset keeps its own history: plans, vendors, warranties, maintenance performed and specifications. You don't search through filing cabinets or anyone's memory.

You touch the pool and see its plans, its vendor and the last maintenance. You touch a light fixture and know exactly which bulb to replace.
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Your contractor, verified without a single call

Each contractor who enters a zone crosses your geofences, and the system records it on its own: they entered, which zones they were in and at what time. Without anyone noting it, without calling them, without them calling you.

Your pest-control vendor does their periodic round. The system saw them enter and cover the zones. When their invoice arrives, you pay with peace of mind: the record is already there, with a certain date.
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Several communities, better prices

If you manage several communities, you negotiate packages with contractors and vendors, control their execution on the map and keep costs at a minimum. You automate what can be automated and stop doing by hand what the system already does for you.

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Ready for insurance, before the hurricane

Before hurricane season, you leave a documented baseline: a 3D digital twin of the community. If there's a claim or an accident, the system backs you with a certain-date log that certifies the before and after.

From the damp room to the map

Your plan archive and your networks, digitized and georeferenced

Those plans filed away in a small, damp, dark room —coming apart at the seams and less legible every day— don't have to stay there, waiting to survive the next handling.

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The plan archive, alive and safe

We digitize and georeference your plans. They stop degrading in a physical archive and become always available, tied to the asset and to the exact place they belong.

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Your networks, always located

Sewerage, water supply, gas, electrical networks: all poured onto a map where you know where they are, what diameter they have and what type of pipe they are. When you break the street to repair a leak, you order the right supply from the start. No surprises.

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Coming soon

High Rise Buildings

We're bringing this same operation —live assets, verified contractors, digital plan archive— to the management of high-rise buildings.

The impact

What changes when you operate with InfraOpera

1
single source of truth for the entire management
100%
of interventions with geolocated evidence
24/7
evidence for the assembly available instantly
0
common assets off the radar — everything on the map
More than control: backing

The backing of the entire community's shared assets, in one place

Common areas are the collective patrimony of hundreds of families. InfraOpera doesn't just give you operational control: it turns that patrimony into a secure digital record, indexed and instantly searchable. It's not just value for the community — it's verifiable backing of your sound management.

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The community's memory, not the manager on shift

Knowledge of the assets stops leaving with every change of management. It stays in the community, backed up and available.

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Ready for the assembly

Each intervention with its evidence, date and person responsible. What the assembly questions, you answer in minutes, with support.

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Transparency for the co-owners

The real status of the common areas, supported and auditable. Backing that sustains trust in the management and protects the property's value.

Your community, under control

We set up the initial inventory of common areas, the operational map and a real case running. No vague promises: operational control from the first month.

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